At long last?

Finally my friend and I found that a certain Internet provider already built the line to his apartment and they told us that he would be able to have the Internet connection within a week. That company, called A, was different from the provider B that the real estate agency cooperates.

I am wondering why that real-estate company tied up with B, which has no line in his apartment. If you want to get the Internet connection through B, it takes a lot of time to get the permission of the construction from both the management company and the city hall(!). Using A, on the other hand, it is easy to have the connection because the line is already in the room.

Despite the slightly expensive monthly fee, he made up his mind to get A and cancel the contract with B because A has the faster processing speed and the faster construction. At that time it seemed that A would be perfect, but the problem popped out again...

When I first called that company, the personnel said that an employee who speaks English would call him first and then come to his apartment to have the application form filled out. However, a man called ME and said that he would come to the apartment but he does not speak English. Why do they keep telling us a different thing each time? My friend was already tired of that kind of treatment and so was I. Fortunately, however, the construction will be on Saturday, so it is going to be true that he would be able to get the Internet connection within a week.

I strongly hope that anything will not betray him and his brother anymore...